I got 24 items at the library. It was like a new wardrobe. I took them to the self check out scanner at which point I was informed (after a bonking noise, not the welcoming beep) that I was "banned from checking out items." The good news is, I knew why. I had returned a DVD case without the DVD in it. The case was returned at least 2 weeks ago; the DVD was returned today.
"You have to go find the supervisor," the circulation desk person informed me.
I found Diane. She pulled up my records and frowned. "You have an $8 fine."
"I know. But I returned it today."
"Yes, but it took a long time. And you've done this before."
"I know. But I have 7 kids. 2 are from Ethiopia..." I trailed off. Diane had less than no interest in my story. Her focus was entirely on the fact that "Very Hungry Caterpillar" disc and case had been separated for much longer than the allotted time and that furthermore, I was a repeat offender.
She took off the fine eventually with this warning: "I'm making a note that I told you I would only do this once."
So now I live with The Bad Library Credit Rating for...ever. It will probably have its own sound when I scan my card.
But I have my 24 new items. And for that, I am thankful.
This may be the best story ever.
ReplyDeleteThis is a good cautionary tale calling for library staff to BE NICE. I'm sharing it with my staff. Sometimes we get overly concerned about getting our stuff back! Maybe another patron was calling every day for the very hungry caterpillar and complaining that is wasn't back yet?
ReplyDeleteI don't know how you can hold your head up in the library any longer. Wow...what shame. :-) I walk that road of shame with you though...my card makes funny beeps at the scanner too...often!
ReplyDelete